Amazon marketing

Amazon growth you can actually bank.

Ad spend can buy almost any sales number. Discounts can buy the rest. We build Amazon brands that don’t need either to sell: a brand partner who gives shoppers a reason to choose you at full price, and an Amazon partner who fixes where the profit leaks.

The problem

Healthy sales.
Unhealthy bank balance.

Most Amazon brands don’t have a traffic problem. They have a leak. Money goes out through places the sales dashboard never shows:

  • Fees

    Referral, fulfilment and storage fees that quietly grow with every unit.

  • Returns

    Products bought on a promise the listing couldn't keep.

  • Price and ad spend

    Discounts and bids that buy volume at a loss.

More ad spend on a leaking account just leaks faster. And a brand that only sells on deals has to keep paying for every sale. So we fix both: the leak, and the reason to buy.

How we work

Fix the leak. Then fund what pays back.

  1. 01

    Find the leak

    A product-by-product read of your account: what each sale really costs after fees, returns and advertising, and which products and campaigns are losing money.

  2. 02

    Close the language gap

    Amazon's search data shows the words shoppers actually use and the competitors you actually show up against. If your listing doesn't speak that language, that's the gap.

  3. 03

    Rebuild the listing

    SEO that puts the page in front of the right shoppers, and creative that turns them into buyers: images, A+ content and video. Every concept is tested on a simulated panel of shoppers before it goes live.

  4. 04

    Fund what pays back

    Advertising built around the searches that already convert, with a margin target every campaign has to earn its place against.

What we do

The brand and the channel, in one team.

The brand · SweetEe

  • Positioning: what you are, who it's for, why it's worth full price
  • Brand identity: name, look, voice and packaging story
  • Brand Store and A+ brand story that read as one brand
  • Your own Shopify store, built to convert
  • Email and paid social that turn Amazon buyers into repeat customers
  • Discount strategy that protects the brand, not just the sale

The Amazon channel · Jordan

  • Amazon launch and market entry: US, UK and EU
  • Brand Registry, catalogue and listing setup
  • Listing SEO: titles, bullets, backend search terms
  • Images, A+ content and product video, tested before launch
  • Sponsored Products, Brands and Display
  • Profit and margin analysis by product

Proof

What it looks like in practice.

Amazon marketing · Rohit’s Mithai

Teaching Amazon shoppers what Rohit’s actually is.

A traditional Indian sweet rebuilt with far less sugar, repositioned on Amazon as a healthy treat that’s also a gift.

+505%Amazon sales, July to August
+2.6pplisting conversion, 1.99% to 4.62%
−14.8ppadvertising cost of sale, 35.9% to 21.1%
Read the case study

Amazon market entry · Hetch

Taking a Malaysian home-cleaning brand into Amazon UK.

Brand Registry, a five-product launch, listing and A+ creative, and a phased advertising build, with the UK Shopify store connected alongside it.

Brands we’ve worked with

TahanVibes ShadesHetchRohit'sAmazin' GrazePoop Like A ChampionNatureBondPanther Armor

Your two partners

Two partners. One for the brand, one for the channel.

Most agencies give you an Amazon specialist or a brand studio. Amazon rewards brands that have both, so you get both, working on one plan.

SweetEe Chin, Brand Partner at Lab89

Brand Partner

SweetEe Chin

SweetEe has spent 15 years on both sides of an ecommerce brand: making it, and owning its numbers. She started as a photographer and designer, building and running online stores before Shopify was the default. She went on to lead marketing and digital at Amazin’ Graze, a Malaysian food brand, across identity, packaging, the DTC store and marketplaces. Then, as Senior Brand Manager at Rainforest, a Singapore-based ecommerce aggregator, she ran North American brands as the full P&L owner, from how they looked to their margins, inventory and supply chain.

She founded Lab89 to build the part of a brand Amazon can’t: the positioning, identity and voice that make a shopper choose you over a cheaper lookalike. For Rohit’s Mithai, repositioning a traditional sweet as a healthy treat and a gift more than doubled listing conversion on Amazon, without discounting.

A brand that only sells on deals has to keep buying every sale. A brand people recognise doesn’t.

Jordan Lee, Amazon Partner at Lab89

Amazon Partner

Jordan Lee

Jordan has been on all three sides of an Amazon brand. He built his own from zero to US$720k a year and sold it. He took Amazon businesses apart for a buyer deciding whether to acquire them. And for the past five years he has run them, most recently a US$11M portfolio.

On one brand, he took margin after advertising from 13% to 28% in a year. On his own, he lifted conversion from about 10% to 25%. Today he makes images, A+ content and video with AI, and tests every concept on a simulated panel of shoppers before it goes live.

If your sales look healthy and your bank balance doesn’t, talk to Jordan.

Who it’s for

Built for the founder, not the boardroom.

For founders selling on Amazon without a big team or an expert in every seat: launching for the first time, stuck at a sales level that never turns into profit, or moving into a new marketplace.

Questions

Before you ask.

How much does it cost?

Every account is different, so we quote after a short call and a look at your numbers. Projects are scoped with a clear fee before anything starts.

Do you need access to my Seller Central account?

Yes, as a named user that you add and control. We never ask for your main login.

Is ad spend included?

No. Ad spend is paid by you directly to Amazon. Our fee covers the strategy and the work.

Which marketplaces do you work in?

Amazon US, UK and EU, including launches into a marketplace you're not in yet.

Who will I actually work with?

Both partners. SweetEe leads the brand: positioning, identity and everything outside Amazon. Jordan leads the Amazon account: the numbers, the listing and the ads. You get one plan and one point of contact.

I don't have a brand yet, just a product. Can you help?

Yes. That's the best time to start. We build the positioning and identity first, so the listing launches as a brand, not a commodity.

Can you work with my Shopify store too?

Yes. Lab89 also runs email, paid social and Shopify, so Amazon learnings feed your own store and the other way round.

How soon will I see results?

Leak fixes usually show in the first month's margin. Listing and ranking changes take longer to read: we agree what we'll measure and when before we start.

Enquire

Tell us about your brand.

We read every enquiry and reply within two working days.

Marketplace(s)

We’ll only use these details to reply to you.